SRE Weekly Issue #395

View on sreweekly.com A message from our sponsor, FireHydrant: Incident management platform FireHydrant is combining alerting and incident response in one ring-to-retro tool. Sign up for the early access waitlist and be the first to experience the power of alerting + incident response in one platform at last. https://firehydrant.com/signals/ What every developer should know about… Continue reading SRE Weekly Issue #395

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SRE Weekly Issue #394

View on sreweekly.com A warm welcome to my new sponsor, FireHydrant! A message from our sponsor, FireHydrant: The 2023 DORA report has two conclusions with big impacts on incident management: incremental steps matter, and good culture contributes to performance. Dig into both topics and explore ideas for how to start making incremental improvements of your… Continue reading SRE Weekly Issue #394

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SRE Weekly Issue #393

View on sreweekly.com A message from our sponsor, Rootly: Rootly is proud to have been recognized by G2 as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter! In total, we received nine G2 awards in the Summer Report. As a thank-you to our community, we’re giving away some awesome… Continue reading SRE Weekly Issue #393

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SRE Weekly Issue #392

View on sreweekly.com A message from our sponsor, Rootly: Rootly is proud to have been recognized by G2 as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter! In total, we received nine G2 awards in the Summer Report. As a thank-you to our community, we’re giving away some awesome… Continue reading SRE Weekly Issue #392

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SRE Weekly Issue #391

View on sreweekly.com A message from our sponsor, Rootly: Rootly is proud to have been recognized by G2 as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter! In total, we received nine G2 awards in the Summer Report. As a thank-you to our community, we’re giving away some awesome… Continue reading SRE Weekly Issue #391

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SRE Weekly Issue #390

View on sreweekly.com Many apologies to my email subscribers, who have seen two accidental re-sends of old issues recently due to a weird glitch in my automation. I think I’ve gotten a handle on it, and I’ll run an internal retrospective of this incident, of course. A message from our sponsor, Rootly: When incidents impact… Continue reading SRE Weekly Issue #390

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SRE Weekly Issue #389

View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly’s latest blog post: https://rootly.com/blog/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Building a Successful SRE Team Here’s four of the lessons… Continue reading SRE Weekly Issue #389

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SRE Weekly Issue #388

View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly’s latest blog post: https://rootly.com/blog/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Operating effectively in high surprise mode This article makes a… Continue reading SRE Weekly Issue #388

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SRE Weekly Issue #387

View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly’s latest blog post:https://rootly.com/blog/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Scaling Software Systems: 10 Key Factors In this post, we’ll explore… Continue reading SRE Weekly Issue #387

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SRE Weekly Issue #386

View on sreweekly.com This issue was delayed a day while I was enjoying a much-needed vacation with my family. While I’m on the subject, it’s hot take time: vacations are important for the reliability of our sociotechnical systems, so good SREs should take vacations regularly and encourage others to as well. A message from our… Continue reading SRE Weekly Issue #386

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