Category: SRE

View on sreweekly.com A message from our sponsor, Rootly: Rootly is proud to have been recognized by G2 as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter! In total, we received nine G2 awards in the Summer Report. As a thank-you to our community, we’re giving away some awesome… Continue reading SRE Weekly Issue #392

View on sreweekly.com A message from our sponsor, Rootly: Rootly is proud to have been recognized by G2 as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter! In total, we received nine G2 awards in the Summer Report. As a thank-you to our community, we’re giving away some awesome… Continue reading SRE Weekly Issue #391

View on sreweekly.com Many apologies to my email subscribers, who have seen two accidental re-sends of old issues recently due to a weird glitch in my automation. I think I’ve gotten a handle on it, and I’ll run an internal retrospective of this incident, of course. A message from our sponsor, Rootly: When incidents impact… Continue reading SRE Weekly Issue #390

View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly’s latest blog post: https://rootly.com/blog/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Building a Successful SRE Team Here’s four of the lessons… Continue reading SRE Weekly Issue #389

View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly’s latest blog post: https://rootly.com/blog/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Operating effectively in high surprise mode This article makes a… Continue reading SRE Weekly Issue #388

View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly’s latest blog post:https://rootly.com/blog/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Scaling Software Systems: 10 Key Factors In this post, we’ll explore… Continue reading SRE Weekly Issue #387

View on sreweekly.com This issue was delayed a day while I was enjoying a much-needed vacation with my family. While I’m on the subject, it’s hot take time: vacations are important for the reliability of our sociotechnical systems, so good SREs should take vacations regularly and encourage others to as well. A message from our… Continue reading SRE Weekly Issue #386

View on sreweekly.com Many apologies to Matt Cooper at GitHub, who is the actual author of the article Scaling Merge-ort Across GitHub from last week. Sorry for the mis-credit, Matt! A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an… Continue reading SRE Weekly Issue #385

View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly’s latest blog post: https://rootly.com/blog/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Scaling merge-ort across GitHub They tested this new git merge… Continue reading SRE Weekly Issue #384

View on sreweekly.com A message from our sponsor, Rootly: Eliminate the anxiety around declaring an incident for nebulous problems by introducing a triage phase into your incident management process. Our latest blog posts dives into why the triage phase is so important, and how you can automate yours with Rootly. Read more on the Rootly… Continue reading SRE Weekly Issue #383