View on sreweekly.com A message from our sponsor, FireHydrant: Looking to cozy up with a good read this week? Check out “Your guide to better status pages.” It’s a mini masterclass on how to better communicate on your status pages. https://firehydrant.com/blog/your-guide-to-better-incident-status-pages/ Rule of 10x per 9 For every 9 you add to SLO, you’re making… Continue reading SRE Weekly Issue #404
Month: December 2023
How Meta built the infrastructure for Threads
On July 5, 2023, Meta launched Threads, the newest product in our family of apps, to an unprecedented success that saw it garner over 100 million sign ups in its first five days. A small, nimble team of engineers built Threads over the course of only five months of technical work. While the app’s production… Continue reading How Meta built the infrastructure for Threads
AI debugging at Meta with HawkEye
HawkEye is the powerful toolkit used internally at Meta for monitoring, observability, and debuggability of the end-to-end machine learning (ML) workflow that powers ML-based products. HawkEye supports recommendation and ranking models across several products at Meta. Over the past two years, it has facilitated order of magnitude improvements in the time spent debugging production issues.… Continue reading AI debugging at Meta with HawkEye
Unveiling Salesforce’s Blueprint for Sustainable AI: Where Responsibility Meets Innovation
Salesforce is guided by its core values of trust, customer success, innovation, equality, and sustainability. These values are reflected in its commitment to responsibly develop and deploy new technologies like generative AI on behalf of stakeholders — from shareholders to customers to the planet. The Large Language Models (LLMs) that power generative AI require enormous… Continue reading Unveiling Salesforce’s Blueprint for Sustainable AI: Where Responsibility Meets Innovation
SRE Weekly Issue #403
View on sreweekly.com A message from our sponsor, FireHydrant: Signals is now available in beta. Sign up to experience alerting for modern DevOps teams: Page teams, not services. Ingest inputs from any source. Bucket pricing based on usage. And one platform — ring to retro — finally. https://firehydrant.com/blog/signals-beta-live/ Service Level Indicators A great overview of… Continue reading SRE Weekly Issue #403
Developing the New XGen: Salesforce’s Foundational Large Language Models
By Shafiq Rayhan Joty and Scott Nyberg In our “Engineering Energizers” Q&A series, we examine the professional journeys that have shaped Salesforce Engineering leaders. Meet Shafiq Rayhan Joty, a Director at Salesforce AI Research. Shafiq co-leads the development of XGen, a series of groundbreaking large language models (LLMs) of different sizes. Delivering critical general knowledge,… Continue reading Developing the New XGen: Salesforce’s Foundational Large Language Models
SRE Weekly Issue #402
View on sreweekly.com A message from our sponsor, FireHydrant: Signals is now available in beta. Sign up to experience the difference: Page teams, not services. Ingest inputs from any source. Bucket pricing based on usage. And one platform — ring to retro — finally. https://firehydrant.com/blog/signals-beta-live/ Introducing Service Level Calculator Wow, this interactive tool for choosing… Continue reading SRE Weekly Issue #402
Building end-to-end security for Messenger
We are beginning to upgrade people’s personal conversations on Messenger to use end-to-end encryption (E2EE) by default Meta is publishing two technical white papers on end-to-end encryption: Our Messenger end-to-end encryption whitepaper describes the core cryptographic protocol for transmitting messages between clients. The Labyrinth encrypted storage protocol whitepaper explains our protocol for end-to-end encrypting stored… Continue reading Building end-to-end security for Messenger
Explaining Salesforce’s Large-Scale Migration to Git: How We Enhanced Developer Productivity
By Patrick Calahan and Scott Nyberg As new developer productivity technologies emerge, small and nimble enterprises with newer codebases swiftly embrace innovation. Conversely, larger organizations, rooted in larger and aging codebases, face obstacles replacing legacy technologies. Salesforce faced such a challenge with its primary Source Code Management (SCM) system. For nearly two decades, the codebase… Continue reading Explaining Salesforce’s Large-Scale Migration to Git: How We Enhanced Developer Productivity
SRE Weekly Issue #401
View on sreweekly.com A message from our sponsor, FireHydrant: Join FireHydrant Dec.14 for a conversation about on-call culture and its effect on engineering organizations, featuring special guests from Outreach and Udemy. Gain a better understanding of what makes excellent on-call culture and how to implement practices to improve yours. https://app.livestorm.co/firehydrant/better-incidents-winter-bonfire-inside-on-call?type=detailed A Few Words About Blameless… Continue reading SRE Weekly Issue #401