Category: Technology

Optimizing the management of alerts from monitoring tools is crucial for efficient operations. However, it can be challenging due to the lack of confirmation on whether subsequent alerts indicate the same underlying problem. This leads to a repetitive and time-consuming process for an organization’s operations team — including site reliability engineers, performance engineers and others… Continue reading Enhancing AIOps Efficiency: Salesforce’s New Similarity Model Overcomes 4 Major Incident Management Challenges

In our “Engineering Energizers” Q&A series, we explore the journeys of engineering leaders who have made remarkable contributions in their fields. Today, we meet Venkat Krishnamani, a Lead Member of the Technical Staff for Salesforce Engineering and the lead engineer for Salesforce Einstein’s Machine Learning (ML) Console. This vital tool for internal AI and ML… Continue reading Unveiling the Cutting-Edge Features of ML Console for AI Model Lifecycle Management

Meta’s family of apps serves trillions of image download requests every day. And if you’re into high-quality images, you’ve probably noticed that Instagram and Threads have added support for high dynamic range (HDR) photos. Now people on Threads and Instagram can upload and share images that are more true-to-life, with the full color and range… Continue reading Bringing HDR photo support to Instagram and Threads

In this edition of our “Engineering Energizers” Q&A series, we spotlight Jeanine Walters, Principal Architect and lead architect behind Marketing Cloud Growth Edition at Salesforce. With over 20 years of architecting innovative solutions at Salesforce, Jeanine has played a pivotal role in creating a game-changing marketing application that empowers small and medium businesses (SMB) with… Continue reading Mission Impossible: Inside the Unprecedented Integration of 100 Products Within Salesforce’s New Marketing Cloud Growth Edition

Threads has entered the fediverse! As part of our beta experience, now available in a few countries, Threads users aged 18+ with public profiles can now choose to share their Threads posts to other ActivityPub-compliant servers. People on those servers can now follow federated Threads profiles and see, like, reply to, and repost posts from… Continue reading Threads has entered the fediverse

Bandwidth estimation (BWE) and congestion control play an important role in delivering high-quality real-time communication (RTC) across Meta’s family of apps. We’ve adopted a machine learning (ML)-based approach that allows us to solve networking problems holistically across cross-layers such as BWE, network resiliency, and transport. We’re sharing our experiment results from this approach, some of… Continue reading Optimizing RTC bandwidth estimation with machine learning

At Meta, we support real-time communication (RTC) for billions of people through our apps, including Messenger, Instagram, and WhatsApp. We’ve seen significant benefits by adopting the AV1 codec for RTC. Here’s how we are improving the RTC video quality for our apps with tools like the AV1 codec, the challenges we face, and how we… Continue reading Better video for mobile RTC with AV1 and HD