Gloria Tumushabe Finds Her Beat at Salesforce

Gloria Tumushabe is the Founder of and an instructor at Afro Fem Coders and a Software Engineer at Salesforce. Prior to starting her work as an engineer, she completed her studies at the University of California, Berkeley where she earned her Bachelor’s and Master’s Degrees in both Electrical Engineering and Computer Science. In the past,… Continue reading Gloria Tumushabe Finds Her Beat at Salesforce

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SQL Notebooks: Combining the power of Jupyter and SQL editors for data analytics

At Meta, our internal data tools are the main channel from our data scientists to our production engineers. As such, it’s important for us to empower our scientists and engineers not only to use data to make decisions, but also to do so in a secure and compliant way. We’ve developed SQL Notebooks, a new… Continue reading SQL Notebooks: Combining the power of Jupyter and SQL editors for data analytics

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SRE Weekly Issue #319

View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly 🚒. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https://rootly.com/demo/ Articles Incident Response Isn’t Enough… Continue reading SRE Weekly Issue #319

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SRE Weekly Issue #318

View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly 🚒. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https://rootly.com/demo/ Articles Errors are constructed, not… Continue reading SRE Weekly Issue #318

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Onboarding SLOs for Salesforce services

At Salesforce, we operate thousands of services of various sizes: monolith and micro-services, both customer-facing and internal, across multiple substrates, i.e. first party and public cloud infrastructure. In our earlier blog “READS: Service Health Metrics,” we talked about the Service Level Objective (SLO) framework called READS that we developed Salesforce to standardize SLO tracking for… Continue reading Onboarding SLOs for Salesforce services

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Categorized as Technology

Onboarding SLOs for Salesforce services

At Salesforce, we operate thousands of services of various sizes: monolith and micro-services, both customer-facing and internal, across multiple substrates, i.e. first party and public cloud infrastructure. In our earlier blog “READS: Service Health Metrics,” we talked about the Service Level Objective (SLO) framework called READS that we developed at Salesforce to standardize SLO tracking… Continue reading Onboarding SLOs for Salesforce services

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Categorized as Technology

SRE Weekly Issue #317

View on sreweekly.com Bit of a short issue this week, as I’m currently recovering from COVID-19. Please don’t worry! I seem to have a very minor case, likely thanks in large part to vaccination and masking. I mostly just feel tired. A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly 🚒.… Continue reading SRE Weekly Issue #317

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Categorized as SRE

Transforming Service Reliability Through an SLOs-Driven Culture & Platform

At Salesforce, Trust is our number-one value, and it has its own special meaning to each part of the company. In our Technology, Marketing, & Products (TMP) organization, a big part of Trust is providing highly reliable Salesforce experiences to our customers, which can be challenging because of the scale of the Salesforce infrastructure, its… Continue reading Transforming Service Reliability Through an SLOs-Driven Culture & Platform

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Categorized as Technology

Transforming Service Reliability Through an SLOs-Driven Culture & Platform

At Salesforce, Trust is our number-one value, and it has its own special meaning to each part of the company. In our Technology, Marketing, & Products (TMP) organization, a big part of Trust is providing highly reliable Salesforce experiences to our customers, which can be challenging because of the scale of the Salesforce infrastructure, its… Continue reading Transforming Service Reliability Through an SLOs-Driven Culture & Platform

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Categorized as Technology

SRE Weekly Issue #316

View on sreweekly.com I’m on vacation, so I prepared this issue in advance. Practically speaking, that just means there’s no Outages section this week. See you all next week! P.S. Okay, I know I said no outages, but I will say that I’m keeping an eye on the Southwest Airlines outage, because we’re kind of… Continue reading SRE Weekly Issue #316

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Categorized as SRE