{"id":749,"date":"2023-08-22T02:02:06","date_gmt":"2023-08-22T02:02:06","guid":{"rendered":"https:\/\/fde.cat\/index.php\/2023\/08\/22\/sre-weekly-issue-386\/"},"modified":"2023-08-22T02:02:06","modified_gmt":"2023-08-22T02:02:06","slug":"sre-weekly-issue-386","status":"publish","type":"post","link":"https:\/\/fde.cat\/index.php\/2023\/08\/22\/sre-weekly-issue-386\/","title":{"rendered":"SRE Weekly Issue #386"},"content":{"rendered":"

View on sreweekly.com<\/a><\/p>\n

This issue was delayed a day while I was enjoying a much-needed vacation with my family. While I\u2019m on the subject, it\u2019s hot take time: vacations are important for the reliability of our sociotechnical systems, so good SREs should take vacations regularly and encourage others to as well.<\/p>\n

\n

A message from our sponsor, Rootly<\/a>:<\/h2>\n

When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly\u2019s latest blog post:
\nhttps:\/\/rootly.com\/blog\/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels<\/a><\/p>\n<\/div>\n

Articles<\/h2>\n
\n
\n
\n
Broken Ownership<\/a><\/div>\n
\n

If \u201cyou build it, you run it\u201d requires mandate<\/strong>, knowledge<\/strong>, and responsibility<\/strong>, what happens when one of those is missing?<\/p>\n

\u00a0\u00a0Alex Ewerl\u00f6f<\/small><\/p>\n<\/div>\n<\/div>\n

\n
Service Delivery Index: A Driver for Reliability<\/a><\/div>\n
\n

Slack developed an all-encompassing metric for the user experience that goes beyond a simple SLO.<\/p>\n

\u00a0\u00a0Matthew McKeen and Ryan Katkov<\/small><\/p>\n<\/div>\n<\/div>\n

\n
Transactions in a Microservice World<\/a><\/div>\n
\n

This whitepaper delves deep into the ways a microservice architecture changes how transactions work. It presents a method of dealing with microservice transaction failures through application-specific compensation logic.<\/p>\n

\u00a0\u00a0Frank Leymann \u2014 WSO2<\/small><\/p>\n<\/div>\n<\/div>\n

\n
Initial Investigation in the Bambu Cloud Temporary Outage<\/a><\/div>\n
\n

Bambu is a brand of 3d printers that are primarily cloud-based. A problem in their cloud system resulted in printers running jobs unexpectedly, causing significant damage to some customer\u2019s printers.<\/p>\n

\u00a0\u00a0Bambu Lab<\/small><\/p>\n<\/div>\n<\/div>\n

\n
Google Cloud Hybrid Connectivity Incident Report<\/a><\/div>\n
\n

An interesting confluence of fiber optic line failures resulted in loss of connectivity on what should have been a redundant link.<\/p>\n

\u00a0\u00a0Google<\/small><\/p>\n<\/div>\n<\/div>\n

\n
SLOs Are Overrated<\/a><\/div>\n
\n

I know the title looks like click-bait, but this article delivers with 7 well thought-out critiques of SLOs.<\/p>\n

\u00a0\u00a0Code Reliant<\/small><\/p>\n<\/div>\n<\/div>\n

\n
GitHub \u2013 runbear-io\/awesome-runbook<\/a><\/div>\n
\n

This latest entry into the awesome-* arena is a curated list of runbooks and related resources for popular software.<\/p>\n

\u00a0\u00a0Runbear<\/small><\/p>\n<\/div>\n<\/div>\n

\n
Normal incidents<\/a><\/div>\n
\n

You shift from asking \u201cwhat was the abnormal work?\u201d to \u201chow did this incident happen even though everyone was doing normal work?\u201d<\/p>\n

This article immediately made me think of the latest Mentour Pilot accident investigation<\/a> in which everyone acted nearly perfectly and yet still only narrowly avoided a mid-air collision.<\/p>\n

\u00a0\u00a0Lorin Hochstein<\/small><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

SRE WEEKLY<\/p>","protected":false},"excerpt":{"rendered":"

View on sreweekly.com This issue was delayed a day while I was enjoying a much-needed vacation with my family. While I\u2019m on the subject, it\u2019s hot take time: vacations are important for the reliability of our sociotechnical systems, so good SREs should take vacations regularly and encourage others to as well. A message from our… Continue reading SRE Weekly Issue #386<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-749","post","type-post","status-publish","format-standard","hentry","category-sre","entry"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":882,"url":"https:\/\/fde.cat\/index.php\/2024\/06\/17\/sre-weekly-issue-429\/","url_meta":{"origin":749,"position":0},"title":"SRE Weekly Issue #429","date":"June 17, 2024","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, FireHydrant: We\u2019ve gone all out on our new integration with Microsoft Teams. If you\u2019re a MS Teams user, FireHydrant now supports the most comprehensive integration for incident management. Run the entire IM process without ever leaving the chat. https:\/\/firehydrant.com\/blog\/introducing-a-brand-new-microsoft-teams-integration\/ Virtualizing Our Storage\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":760,"url":"https:\/\/fde.cat\/index.php\/2023\/09\/11\/sre-weekly-issue-389\/","url_meta":{"origin":749,"position":1},"title":"SRE Weekly Issue #389","date":"September 11, 2023","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly\u2019s latest blog post: https:\/\/rootly.com\/blog\/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Building a Successful SRE Team\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":737,"url":"https:\/\/fde.cat\/index.php\/2023\/07\/23\/sre-weekly-issue-382\/","url_meta":{"origin":749,"position":2},"title":"SRE Weekly Issue #382","date":"July 23, 2023","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Eliminate the anxiety around declaring an incident for nebulous problems by introducing a triage phase into your incident management process. Our latest blog posts dives into why the triage phase is so important, and how you can automate yours with Rootly.\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":740,"url":"https:\/\/fde.cat\/index.php\/2023\/08\/07\/sre-weekly-issue-384\/","url_meta":{"origin":749,"position":3},"title":"SRE Weekly Issue #384","date":"August 7, 2023","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly\u2019s latest blog post: https:\/\/rootly.com\/blog\/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Scaling merge-ort across GitHub They\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":746,"url":"https:\/\/fde.cat\/index.php\/2023\/08\/14\/sre-weekly-issue-385\/","url_meta":{"origin":749,"position":4},"title":"SRE Weekly Issue #385","date":"August 14, 2023","format":false,"excerpt":"View on sreweekly.com Many apologies to Matt Cooper at GitHub, who is the actual author of the article Scaling Merge-ort Across GitHub from last week. Sorry for the mis-credit, Matt! A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":752,"url":"https:\/\/fde.cat\/index.php\/2023\/08\/28\/sre-weekly-issue-387\/","url_meta":{"origin":749,"position":5},"title":"SRE Weekly Issue #387","date":"August 28, 2023","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust even further and compound an already difficult situation. Learn the essentials of customer-facing incident communication in Rootly\u2019s latest blog post:https:\/\/rootly.com\/blog\/the-medium-is-the-message-how-to-master-the-most-essential-incident-communication-channels Articles Scaling Software Systems: 10 Key Factors\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/comments?post=749"}],"version-history":[{"count":0,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/749\/revisions"}],"wp:attachment":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/media?parent=749"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/categories?post=749"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/tags?post=749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}