{"id":681,"date":"2023-02-20T01:47:29","date_gmt":"2023-02-20T01:47:29","guid":{"rendered":"https:\/\/fde.cat\/index.php\/2023\/02\/20\/sre-weekly-issue-360\/"},"modified":"2023-02-20T01:47:29","modified_gmt":"2023-02-20T01:47:29","slug":"sre-weekly-issue-360","status":"publish","type":"post","link":"https:\/\/fde.cat\/index.php\/2023\/02\/20\/sre-weekly-issue-360\/","title":{"rendered":"SRE Weekly Issue #360"},"content":{"rendered":"<p><a href=\"https:\/\/sreweekly.com\/sre-weekly-issue-360\/\" title=\"Permalink to SRE Weekly Issue #360\" class=\"email_only\">View on sreweekly.com<\/a><\/p>\n<div class=\"sreweekly-sponsor-message\">\n<h2>A message from our sponsor, <a href=\"https:\/\/rootly.com\/demo\/?utm_source=sreweekly\">Rootly<\/a>:<\/h2>\n<p>Manage incidents directly from Slack with Rootly\u00a0\ud83d\ude92.<\/p>\n<p>Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. Want to see why companies like Canva and Grammarly love us?:<\/p>\n<p><a href=\"https:\/\/rootly.com\/demo\/\">https:\/\/rootly.com\/demo\/<\/a><\/p>\n<\/div>\n<h2>Articles<\/h2>\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container\">\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/admiralcloudberg.medium.com\/overworked-and-underpaid-the-crash-of-transasia-airways-flight-222-3b50649c9a3\" target=\"_blank\" rel=\"noopener\">Overworked and Underpaid: The crash of TransAsia Airways flight 222<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>Another case of \u201cpilot error\u201d vs \u201csystemic problems\u201d.  It\u2019s interesting to me how the organizational pressures the pilots were facing mirror many stories I\u2019ve seen in tech firms, especially startups.<\/p>\n<p>\u00a0\u00a0<small>Admiral Cloudberg<\/small><\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/www.bobbytables.io\/p\/incident-travel-time\" target=\"_blank\" rel=\"noopener\">Incident travel time<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>This article recommends improving MTTA (mean time to assemble) by modeling our dispatch systems on the emergency services for a large city.<\/p>\n<p>\u00a0\u00a0<small>Robert Ross<\/small><\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/thenewstack.io\/our-2023-site-reliability-engineering-wish-list\/\" target=\"_blank\" rel=\"noopener\">Our 2023 Site Reliability Engineering Wish List<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>Lots of great stuff to aspire to, with a big emphasis on observability.<\/p>\n<p>\u00a0\u00a0<small> Adriana Villela and Ana Margarita Medina \u2014 The New Stack<\/small><br \/>\n\u00a0\u00a0<small><em>Full disclosure: Honeycomb, my employer, is mentioned.<\/em><\/small><\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/github.com\/readme\/guides\/incident-response\" target=\"_blank\" rel=\"noopener\">Move past incident response to reliability<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>I really love the concept of \u201cincident legalism\u201d introduced in this article.  I\u2019ve definitely been there.<\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/surfingcomplexity.blog\/2023\/02\/12\/the-high-cost-of-low-ambiguity\/\" target=\"_blank\" rel=\"noopener\">The high cost of low ambiguity<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>Anyone who has coordinated over Slack during the incident has felt the pain of the ambiguity of Slack messages.<\/p>\n<p>But communicating with specificity has a cost.<\/p>\n<p>\u00a0\u00a0<small>Lorin Hochstein<\/small><\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/engineering.atspotify.com\/2023\/02\/incident-report-spotify-outage-on-january-14-2023\/\" target=\"_blank\" rel=\"noopener\">Spotify Engineering Incident Report: Spotify Outage on January 14, 2023 Infrastructure<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>I remember this one!  I was trying to listen to music at the time.  Turns out it was DNS (and a git repo).<\/p>\n<p>\u00a0\u00a0<small>Erik Lindblad \u2014 Spotify<\/small><\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/surfingcomplexity.blog\/2023\/02\/19\/good-category-bad-category-or-tag-dont-bucket\/\" target=\"_blank\" rel=\"noopener\">Good category, bad category (or: tag, don\u2019t bucket)<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>If you\u2019re gonna group your incidents, use tags, not exclusive groups.<\/p>\n<p>\u00a0\u00a0<small>Lorin Hochstein<\/small><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>SRE WEEKLY<\/p>","protected":false},"excerpt":{"rendered":"<p>View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly\u00a0\ud83d\ude92. Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. Want to see why companies like Canva and Grammarly love us?: https:\/\/rootly.com\/demo\/ Articles Overworked and Underpaid:&hellip; <a class=\"more-link\" href=\"https:\/\/fde.cat\/index.php\/2023\/02\/20\/sre-weekly-issue-360\/\">Continue reading <span class=\"screen-reader-text\">SRE Weekly Issue #360<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-681","post","type-post","status-publish","format-standard","hentry","category-sre","entry"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":543,"url":"https:\/\/fde.cat\/index.php\/2022\/02\/21\/sre-weekly-issue-310\/","url_meta":{"origin":681,"position":0},"title":"SRE Weekly Issue #310","date":"February 21, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. 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Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In &quot;SRE&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":603,"url":"https:\/\/fde.cat\/index.php\/2022\/07\/04\/sre-weekly-issue-329\/","url_meta":{"origin":681,"position":3},"title":"SRE Weekly Issue #329","date":"July 4, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In &quot;SRE&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":653,"url":"https:\/\/fde.cat\/index.php\/2022\/11\/21\/sre-weekly-issue-348\/","url_meta":{"origin":681,"position":4},"title":"SRE Weekly Issue #348","date":"November 21, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly\u00a0\ud83d\ude92. Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. 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