{"id":622,"date":"2022-08-22T00:03:43","date_gmt":"2022-08-22T00:03:43","guid":{"rendered":"https:\/\/fde.cat\/index.php\/2022\/08\/22\/sre-weekly-issue-335\/"},"modified":"2022-08-22T00:03:43","modified_gmt":"2022-08-22T00:03:43","slug":"sre-weekly-issue-335","status":"publish","type":"post","link":"https:\/\/fde.cat\/index.php\/2022\/08\/22\/sre-weekly-issue-335\/","title":{"rendered":"SRE Weekly Issue #335"},"content":{"rendered":"

View on sreweekly.com<\/a><\/p>\n

\n

A message from our sponsor, Rootly<\/a>:<\/h2>\n

Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set):
\nhttps:\/\/rootly.com\/demo\/<\/a><\/p>\n<\/div>\n

Articles<\/h2>\n
\n
\n
\n
How an incident transformed Razorpay\u200a\u2014\u200aImproving the 5 Why RCA format<\/a><\/div>\n
\n

I really like that \u201cMissing\u201d section in their incident retrospective template. Gotta be careful with \u201cMissed\u201d though, that sounds like it could slide toward blame.<\/p>\n

\u00a0\u00a0Varun Achar \u2014 Razorpay<\/p>\n<\/div>\n<\/div>\n

\n
Uvalde: a reasonable officer<\/a><\/div>\n
\n

\u201cUnreasonable\u201d is a great way to avoid learning from an incident:<\/p>\n

Labeling the responders actions as unreasonable enables us to explain away the failures in the law enforcement response as deficiencies with the individual responders.<\/p>\n

\u00a0\u00a0Lorin Hochstein<\/p>\n<\/div>\n<\/div>\n

\n
Does the Fastly outage justify \u201cSingle Point of Failure\u201d headlines?<\/a><\/div>\n
\n

The author of this post doesn\u2019t argue the fact that Fastly is clearly a single point of failure for many of their customers. But does that really matter?<\/p>\n

\u00a0\u00a0Jon Stevens-Hall
\nFull disclosure: Fastly, my employer, is mentioned.<\/em><\/p>\n<\/div>\n<\/div>\n

\n
Big Problems and Small Problems under load<\/a><\/div>\n
\n

Small problems can pile up unnoticed and interact weirdly to make a Big Problem that is incredibly hard to untangle. Maybe we should hunt down the small problems before they have a chance to trigger a Big one.<\/p>\n

\u00a0\u00a0Dan Slimmon<\/p>\n<\/div>\n<\/div>\n

\n
Stop apologizing for bugs<\/a><\/div>\n
\n

Apologizing for bugs encourages a lot of problematic thought patterns, much in the same way as blaming people for incidents.<\/p>\n

\u00a0\u00a0Dan Slimmon<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

SRE WEEKLY<\/p>","protected":false},"excerpt":{"rendered":"

View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/ Articles How an incident transformed… Continue reading SRE Weekly Issue #335<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-622","post","type-post","status-publish","format-standard","hentry","category-sre","entry"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":543,"url":"https:\/\/fde.cat\/index.php\/2022\/02\/21\/sre-weekly-issue-310\/","url_meta":{"origin":622,"position":0},"title":"SRE Weekly Issue #310","date":"February 21, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":535,"url":"https:\/\/fde.cat\/index.php\/2022\/01\/24\/sre-weekly-issue-306\/","url_meta":{"origin":622,"position":1},"title":"SRE Weekly Issue #306","date":"January 24, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":579,"url":"https:\/\/fde.cat\/index.php\/2022\/05\/30\/sre-weekly-issue-324\/","url_meta":{"origin":622,"position":2},"title":"SRE Weekly Issue #324","date":"May 30, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":546,"url":"https:\/\/fde.cat\/index.php\/2022\/03\/07\/sre-weekly-issue-312\/","url_meta":{"origin":622,"position":3},"title":"SRE Weekly Issue #312","date":"March 7, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":537,"url":"https:\/\/fde.cat\/index.php\/2022\/01\/31\/sre-weekly-issue-307\/","url_meta":{"origin":622,"position":4},"title":"SRE Weekly Issue #307","date":"January 31, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":603,"url":"https:\/\/fde.cat\/index.php\/2022\/07\/04\/sre-weekly-issue-329\/","url_meta":{"origin":622,"position":5},"title":"SRE Weekly Issue #329","date":"July 4, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/comments?post=622"}],"version-history":[{"count":0,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/622\/revisions"}],"wp:attachment":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/media?parent=622"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/categories?post=622"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/tags?post=622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}