{"id":565,"date":"2022-04-25T01:17:21","date_gmt":"2022-04-25T01:17:21","guid":{"rendered":"https:\/\/fde.cat\/index.php\/2022\/04\/25\/sre-weekly-issue-319\/"},"modified":"2022-04-25T01:17:21","modified_gmt":"2022-04-25T01:17:21","slug":"sre-weekly-issue-319","status":"publish","type":"post","link":"https:\/\/fde.cat\/index.php\/2022\/04\/25\/sre-weekly-issue-319\/","title":{"rendered":"SRE Weekly Issue #319"},"content":{"rendered":"

View on sreweekly.com<\/a><\/p>\n

\n

A message from our sponsor, Rootly<\/a>:<\/h2>\n

Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set):
\nhttps:\/\/rootly.com\/demo\/<\/a><\/p>\n<\/div>\n

Articles<\/h2>\n
\n
\n
\n
Incident Response Isn\u2019t Enough<\/a><\/div>\n
\n

Be judicious when you generate remediation tasks from incidents, or you can end up investing in the wrong area.<\/p>\n

\u00a0\u00a0Marc Brooker<\/p>\n<\/div>\n<\/div>\n

\n
ZEN and the art of Reliability<\/a><\/div>\n
\n

Zendesk SRE has a set of 8 reliability principles that guide what they do.<\/p>\n

\u00a0\u00a0Jason Smale \u2014 Zendesk<\/p>\n<\/div>\n<\/div>\n

\n
Incident management best practices: before the incident<\/a><\/div>\n
\n

We\u2019re going to talk about a few necessities that enable exceptional incident management.<\/p>\n

Service ownership
\nIncident roles
\nThe incident declaration process
\nRunning incident drills<\/p>\n

\u00a0\u00a0Robert Ross \u2014 FireHydrant<\/p>\n<\/div>\n<\/div>\n

\n
A Foolish Consistency: Consul at Fly.io<\/a><\/div>\n
\n

I don\u2019t think you\u2019re supposed to use Consul that way\u2026<\/p>\n

Read this article to follow along on an interesting design journey.<\/p>\n

\u00a0\u00a0Thomas Ptacek \u2014 Fly.io<\/p>\n<\/div>\n<\/div>\n

\n
Slight Reliability Episode 6 \u2013 Afailability<\/a><\/div>\n
\n

One single metric for availability probably can\u2019t tell you the whole story.<\/p>\n

\u00a0\u00a0Stephen Townshend \u2014 Slight Reliability<\/p>\n<\/div>\n<\/div>\n

\n
Making operational work more visible<\/a><\/div>\n
\n

We can learn from the process another engineer takes to debug a problem. But often, a ticket or problem description is stripped of the process and just has the answer, hampering learning.<\/p>\n

\u00a0\u00a0Lorin Hochstein \u2014 The ReadME Project (GitHub)<\/p>\n<\/div>\n<\/div>\n

\n
The Merpay SRE Team: Past and future<\/a><\/div>\n
\n

We\u2019re still not 100% there as a team, but I hope this article will serve as a reference for anyone who might create an SRE team in the future.<\/p>\n

\u00a0\u00a0@tjun \u2014 Mercari<\/p>\n<\/div>\n<\/div>\n

\n
Incident Analysis 101: Techniques for Sharing Incident Findings<\/a><\/div>\n
\n

This article gives 6 different ways to organize the findings from your retrospective to share with different audiences.<\/p>\n

\u00a0\u00a0Vanessa Huerta Granda \u2014 Jeli<\/p>\n<\/div>\n<\/div>\n

\n
Gyros and Gimbals, oh my!\u200a\u2014\u200aThe James Webb Space Telescope<\/a><\/div>\n
\n

There\u2019s a great reliability story in the way that the Hubble telescope and the Apollo missions used gimbals \u2014 and in the way that the JWST doesn\u2019t<\/em>.<\/p>\n

\u00a0\u00a0Robert Barron \u2014 IBM<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

Outages<\/h2>\n

Hulu<\/a>
\nIRS<\/a><\/p>\n

The US Internal Revenue Service\u2019s systems went down on the due date for tax filing.<\/p>\n

Instagram<\/a>
\nSRE WEEKLY<\/p>","protected":false},"excerpt":{"rendered":"

View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/ Articles Incident Response Isn\u2019t Enough… Continue reading SRE Weekly Issue #319<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-565","post","type-post","status-publish","format-standard","hentry","category-sre","entry"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":543,"url":"https:\/\/fde.cat\/index.php\/2022\/02\/21\/sre-weekly-issue-310\/","url_meta":{"origin":565,"position":0},"title":"SRE Weekly Issue #310","date":"February 21, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":603,"url":"https:\/\/fde.cat\/index.php\/2022\/07\/04\/sre-weekly-issue-329\/","url_meta":{"origin":565,"position":1},"title":"SRE Weekly Issue #329","date":"July 4, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":598,"url":"https:\/\/fde.cat\/index.php\/2022\/06\/13\/sre-weekly-issue-326\/","url_meta":{"origin":565,"position":2},"title":"SRE Weekly Issue #326","date":"June 13, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":535,"url":"https:\/\/fde.cat\/index.php\/2022\/01\/24\/sre-weekly-issue-306\/","url_meta":{"origin":565,"position":3},"title":"SRE Weekly Issue #306","date":"January 24, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":541,"url":"https:\/\/fde.cat\/index.php\/2022\/02\/14\/sre-weekly-issue-309\/","url_meta":{"origin":565,"position":4},"title":"SRE Weekly Issue #309","date":"February 14, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":579,"url":"https:\/\/fde.cat\/index.php\/2022\/05\/30\/sre-weekly-issue-324\/","url_meta":{"origin":565,"position":5},"title":"SRE Weekly Issue #324","date":"May 30, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/comments?post=565"}],"version-history":[{"count":0,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/565\/revisions"}],"wp:attachment":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/media?parent=565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/categories?post=565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/tags?post=565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}