{"id":541,"date":"2022-02-14T02:30:31","date_gmt":"2022-02-14T02:30:31","guid":{"rendered":"https:\/\/fde.cat\/index.php\/2022\/02\/14\/sre-weekly-issue-309\/"},"modified":"2022-02-14T02:30:31","modified_gmt":"2022-02-14T02:30:31","slug":"sre-weekly-issue-309","status":"publish","type":"post","link":"https:\/\/fde.cat\/index.php\/2022\/02\/14\/sre-weekly-issue-309\/","title":{"rendered":"SRE Weekly Issue #309"},"content":{"rendered":"<p><a href=\"https:\/\/sreweekly.com\/sre-weekly-issue-309\/\" title=\"Permalink to SRE Weekly Issue #309\" class=\"email_only\">View on sreweekly.com<\/a><\/p>\n<div class=\"sreweekly-sponsor-message\">\n<h2>A message from our sponsor, <a href=\"https:\/\/rootly.com\/demo\/?utm_source=sreweekly\">Rootly<\/a>:<\/h2>\n<p>Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt):<br \/>\n<a href=\"https:\/\/rootly.com\/demo\/?utm_source=sreweekly\">https:\/\/rootly.com\/demo\/?utm_source=sreweekly<\/a><\/p>\n<\/div>\n<h2>Articles<\/h2>\n<div class=\"wp-block-group\">\n<div class=\"wp-block-group__inner-container\">\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/github.com\/readme\/guides\/root-cause\" target=\"_blank\" rel=\"noopener\">What we talk about when we talk about \u2018root cause\u2019<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>Why do we use the term \u201croot cause\u201d?  I especially love the opening analogy.<\/p>\n<p>\u00a0\u00a0John Allspaw \u2014 The ReadME Project<\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/tech.deliveryhero.com\/our-reliability-manifesto\/\" target=\"_blank\" rel=\"noopener\">The Delivery Hero Reliability Manifesto<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>Our Reliability Manifesto is a succinct collection of rules, guidelines, and best practices that reflect our current thinking on what it takes to build a reliable system.<\/p>\n<p>\u00a0\u00a0Christian Hardenberg \u2014 Delivery Hero<\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/newrelic.com\/blog\/best-practices\/best-practices-for-setting-slos-and-slis-for-modern-complex-systems\" target=\"_blank\" rel=\"noopener\">Best practices for setting SLOs and SLIs for modern, complex systems<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>Here\u2019s how New Relic sets their S*Os.<\/p>\n<p>Set SLIs and SLOs against system boundaries<\/p>\n<p>\u00a0\u00a0Dan Holloran and Elisa Binette \u2014 New Relic<\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/thenewstack.io\/how-amazon-prime-videos-engineering-teams-build-resilience\/\" target=\"_blank\" rel=\"noopener\">How Amazon Prime Video\u2019s Engineering Teams Build Resilience<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>It involves lots of machine learning and a \u201cteam resilience score\u201d.<\/p>\n<p>\u00a0\u00a0Jennifer Riggins \u2014 The New Stack<\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/www.jeli.io\/what-is-incident-analysis-and-why-should-we-do-it\/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=what-is-incident-analysis-and-why-should-we-do-it\" target=\"_blank\" rel=\"noopener\">What is incident analysis and why should we do it?<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>Every incident is unique, so incident analysis is about learning in order to improve resilience, rather than trying to \u201cfix\u201d a \u201croot cause\u201d.<\/p>\n<p>\u00a0\u00a0Laura Maguire \u2014 Jeli<\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/incident.io\/blog\/the-startup-guide-to-sensible-incident-management\" target=\"_blank\" rel=\"noopener\">The startup guide to sensible incident management<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>A lot of incident management guides out there are aimed at established, big-scale companies.  Things are different when you\u2019re in startup mode.<\/p>\n<p>\u00a0\u00a0Chris Evans \u2014 incident.io<\/p>\n<\/div>\n<\/div>\n<div class=\"sreweekly-entry\">\n<div class=\"sreweekly-title\"><a href=\"https:\/\/www.jeli.io\/incident-analysis-101-which-incidents-should-you-investigate\/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=incident-analysis-101-which-incidents-should-you-investigate\" target=\"_blank\" rel=\"noopener\">Incident Analysis 101: Which incidents should you investigate?<\/a><\/div>\n<div class=\"sreweekly-description\">\n<p>This is so cool!  It\u2019s a guide for what kinds of incidents you\u2019re likely to learn the most from.  There\u2019s a long list of things to look out for with explanations.<\/p>\n<p>\u00a0\u00a0Laura Maguire and Vanessa Huerta Granda \u2014 Jeli<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>Outages<\/h2>\n<p><a href=\"https:\/\/www.crn.com\/news\/cloud\/twitter-fixes-bug-that-caused-brief-outage\">Twitter<\/a><br \/>\n<a href=\"https:\/\/www.beatthefish.com\/pokerstars-mi-pokerstars-nj-pokerstars-pa-three-day-outage\/\">PokerStars<\/a><br \/>\n<a href=\"https:\/\/reddit.statuspage.io\/incidents\/7wbh4fz04ykc\">reddit<\/a><br \/>\nSRE WEEKLY<\/p>","protected":false},"excerpt":{"rendered":"<p>View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles What we talk about when&hellip; <a class=\"more-link\" href=\"https:\/\/fde.cat\/index.php\/2022\/02\/14\/sre-weekly-issue-309\/\">Continue reading <span class=\"screen-reader-text\">SRE Weekly Issue #309<\/span><\/a><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-541","post","type-post","status-publish","format-standard","hentry","category-sre","entry"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":579,"url":"https:\/\/fde.cat\/index.php\/2022\/05\/30\/sre-weekly-issue-324\/","url_meta":{"origin":541,"position":0},"title":"SRE Weekly Issue #324","date":"May 30, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In &quot;SRE&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":556,"url":"https:\/\/fde.cat\/index.php\/2022\/03\/21\/sre-weekly-issue-314\/","url_meta":{"origin":541,"position":1},"title":"SRE Weekly Issue #314","date":"March 21, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In &quot;SRE&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":564,"url":"https:\/\/fde.cat\/index.php\/2022\/04\/18\/sre-weekly-issue-318\/","url_meta":{"origin":541,"position":2},"title":"SRE Weekly Issue #318","date":"April 18, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and adding responders, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly lego set): https:\/\/rootly.com\/demo\/\u2026","rel":"","context":"In &quot;SRE&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":631,"url":"https:\/\/fde.cat\/index.php\/2022\/09\/12\/sre-weekly-issue-338\/","url_meta":{"origin":541,"position":3},"title":"SRE Weekly Issue #338","date":"September 12, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly\u00a0\ud83d\ude92. Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. Want to see why companies like Canva and Grammarly love us?:\u2026","rel":"","context":"In &quot;SRE&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":543,"url":"https:\/\/fde.cat\/index.php\/2022\/02\/21\/sre-weekly-issue-310\/","url_meta":{"origin":541,"position":4},"title":"SRE Weekly Issue #310","date":"February 21, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly \ud83d\ude92. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging the right team, postmortem timeline, setting up reminders, and more. Book a demo (+ get a snazzy Rootly shirt): https:\/\/rootly.com\/demo\/?utm_source=sreweekly Articles\u2026","rel":"","context":"In &quot;SRE&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":663,"url":"https:\/\/fde.cat\/index.php\/2022\/12\/19\/sre-weekly-issue-352\/","url_meta":{"origin":541,"position":5},"title":"SRE Weekly Issue #352","date":"December 19, 2022","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly\u00a0\ud83d\ude92. Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. 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