{"id":318,"date":"2021-08-31T14:39:51","date_gmt":"2021-08-31T14:39:51","guid":{"rendered":"https:\/\/fde.cat\/?p=318"},"modified":"2021-08-31T14:39:51","modified_gmt":"2021-08-31T14:39:51","slug":"sre-weekly-issue-274","status":"publish","type":"post","link":"https:\/\/fde.cat\/index.php\/2021\/08\/31\/sre-weekly-issue-274\/","title":{"rendered":"SRE Weekly Issue #274"},"content":{"rendered":"

View on sreweekly.com<\/a><\/p>\n

\n

A message from our sponsor, StackHawk:<\/h2>\n

Join the GraphQL Security Testing Learning Lab on June 29 at 9 AM PT. Learn how to run automated security testing against your GraphQL APIs so you can find and fix vulnerabilities fast.
\nhttp:\/\/sthwk.com\/graphql-learning-lab<\/a><\/p>\n<\/div>\n

Articles<\/h2>\n
\n
Chicken Soup for the SLO<\/a><\/div>\n
\n

The last section suggests selling SLOs to executives by likening them to OKRs or KPIs.<\/p>\n

Austin Parker \u2014 Devops.com<\/p>\n<\/div>\n<\/div>\n

\n
How Lowe\u2019s leverages Google SRE practices<\/a><\/div>\n
\n

Lowe\u2019s is a home improvement retailer in North America. I often find it fascinating when I learn that a company that\u2019s not seen as being in the tech-sector has a robust SRE practice.<\/p>\n

Vivek Balivada and Rahul Mohan Kola Kandy \u2014 Lowe\u2019s<\/p>\n<\/div>\n<\/div>\n

\n
Incident writeup as sociological storytelling<\/a><\/div>\n
\n

The hallmark of sociological storytelling is if it can encourage us to put ourselves in the place of any character, not just the main hero\/heroine, and imagine ourselves making similar choices.<\/p>\n

Lorin Hochstein<\/p>\n<\/div>\n<\/div>\n

\n
DevOps & Autism Care<\/a><\/div>\n
\n

This is brilliant: they apply DevOps and SRE practices to the challenging work of raising two autistic children.<\/p>\n

Zac Nickens \u2014 USENIX ;login:<\/p>\n<\/div>\n<\/div>\n

\n
Implementing ChatOps into our Incident Management Procedure<\/a><\/div>\n
\n

I especially like how their bot automatically pages reinforcements after folks have been on an incident for long enough to become fatigued.<\/p>\n

Daniella Niyonkuru<\/p>\n<\/div>\n<\/div>\n

\n
The MTTR that matters<\/a><\/div>\n
\n

Rather than measuring Mean Time To Recovery for incidents, let\u2019s track our Mean Time To Retrospective.<\/p>\n

Robert Ross \u2014 FireHydrant<\/p>\n<\/div>\n<\/div>\n

Outages<\/h2>\n

Fastly<\/a><\/p>\n

Fastly had a global outage of their CDN service, with many 5xx errors for around 40 minutes and diminished cache hit ratios following after. Many customers of Fastly experienced degradation, notably including Amazon, Reddit, and GitHub, among many others.<\/p>\n

Fastly posted a summary<\/a> shortly after the incident, describing a latent bug that was triggered by a customer\u2019s (valid) configuration change.<\/p>\n

Full disclosure: Fastly is my employer.<\/em><\/p>\n

Salesforce<\/a>
\nFacebook, Instagram, and WhatsApp<\/a>
\nSRE WEEKLY<\/p>\n","protected":false},"excerpt":{"rendered":"

View on sreweekly.com A message from our sponsor, StackHawk: Join the GraphQL Security Testing Learning Lab on June 29 at 9 AM PT. Learn how to run automated security testing against your GraphQL APIs so you can find and fix vulnerabilities fast. http:\/\/sthwk.com\/graphql-learning-lab Articles Chicken Soup for the SLO The last section suggests selling SLOs… Continue reading SRE Weekly Issue #274<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-318","post","type-post","status-publish","format-standard","hentry","category-sre","entry"],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":324,"url":"https:\/\/fde.cat\/index.php\/2021\/08\/31\/sre-weekly-issue-276\/","url_meta":{"origin":318,"position":0},"title":"SRE Weekly Issue #276","date":"August 31, 2021","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, StackHawk: Get ready for some GraphQL! Tune in this Tuesday, June 29 at 9 AM PT for an automated GraphQL security testing learning lab. Register: http:\/\/sthwk.com\/graphql-learning-lab Articles @GergelyOrosz on blaming the intern HBO accidentally sent an email to a bunch of people,\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":254,"url":"https:\/\/fde.cat\/index.php\/2021\/08\/31\/sre-weekly-issue-253\/","url_meta":{"origin":318,"position":1},"title":"SRE Weekly Issue #253","date":"August 31, 2021","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, StackHawk: How do you know if your GraphQL API is secure? Watch StackHawk CSO Scott Gerlach walk through how to run application security tests for GraphQL-backed apps. http:\/\/sthwk.com\/graphql-webinar Articles May 30 SSL incident TLS can be such a headache. This was an\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":746,"url":"https:\/\/fde.cat\/index.php\/2023\/08\/14\/sre-weekly-issue-385\/","url_meta":{"origin":318,"position":2},"title":"SRE Weekly Issue #385","date":"August 14, 2023","format":false,"excerpt":"View on sreweekly.com Many apologies to Matt Cooper at GitHub, who is the actual author of the article Scaling Merge-ort Across GitHub from last week. Sorry for the mis-credit, Matt! A message from our sponsor, Rootly: When incidents impact your customers, failing to communicate with them effectively can erode trust\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":269,"url":"https:\/\/fde.cat\/index.php\/2021\/08\/31\/sre-weekly-issue-257\/","url_meta":{"origin":318,"position":3},"title":"SRE Weekly Issue #257","date":"August 31, 2021","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, StackHawk: Keeping your APIs secure requires thoughtful design and testing. Learn how to protect your REST, SOAP and GraphQL APIs from security vulnerabilities with StackHawk http:\/\/sthwk.com\/api-protection Articles Sometimes alerts have inobvious reasons for existing This one really got me thinking. Make sure\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":499,"url":"https:\/\/fde.cat\/index.php\/2021\/11\/01\/the-journey-of-building-a-scalable-api\/","url_meta":{"origin":318,"position":4},"title":"The Journey of Building a Scalable API","date":"November 1, 2021","format":false,"excerpt":"APIs are an essential tool to allow partners, developers, and applications to consume, communicate\u00a0,or build on top of the various capabilities your microservices provide. Building a high quality API that can scale and perform with the business ecosystem is not easy and requires putting thought and planning into everything, from\u2026","rel":"","context":"In "Technology"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":477,"url":"https:\/\/fde.cat\/index.php\/2021\/09\/27\/sre-weekly-issue-289\/","url_meta":{"origin":318,"position":5},"title":"SRE Weekly Issue #289","date":"September 27, 2021","format":false,"excerpt":"View on sreweekly.com A message from our sponsor, StackHawk: Semgrep and StackHawk are showing you what\u2019s new with automated security testing on September 30. Grab your spot: https:\/\/sthwk.com\/whats-new-webinar Articles How SREs are unique in their approach to work Here are some things that make SREs a unique breed in software\u2026","rel":"","context":"In "SRE"","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":1,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/318\/revisions"}],"predecessor-version":[{"id":392,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/posts\/318\/revisions\/392"}],"wp:attachment":[{"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/media?parent=318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/categories?post=318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fde.cat\/index.php\/wp-json\/wp\/v2\/tags?post=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}